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Troubleshooting Hearing Aids

 

One thing that can be stated with some assurance is that properly selected and programmed digital hearing instruments can provide hearing correction previously unobtainable 5 years ago.

 

So why do some hearing aids end up in the drawer and their owners left discouraged? In fact, some people can honestly say they hear better without their hearing aids than with them. Obviously something’s not right.

 

To help shed some light on this question we present two examples of how this might happen.

 

What's that you're hearing?

 

A retired 67 year old male with a high frequency hearing loss complains that his hearing aids are loud but that he can’t understand speech well. In fact, everything just sounds noisy. Riding in the car or being in a noisy room drives him crazy.

 

His 5 year old in-the-ear aids are tested for their frequency response which is represented on the graph below by the blue line labeled number 1. The frequency response curve shows the aid providing its greatest amount of amplification at 600hz and its lowest amount of amplification at 1500hz.

 

The patient’s description of his hearing instruments is correct. The aids are amplifying low frequency sound like fans and road noise considerably more than the high frequency speech sounds he needs to hear. After counseling, the patient chose to be fit with simple 6 channel high power aids represented by the green line labeled number 2.

 

Post fit follow-up results were positive. The patient is surprised he can understand family members as well as he can. Travel in the car and dining at restaurants is comfortable. He promises the aids won’t end up in his drawer.

freqresp2.JPG

What's that tune you're whistling?

 

A 62 year old female with a severe high frequency hearing loss complains that when she turns her aids up loud enough to hear, everybody within ear shot can hear her aids whistling. When she wears the aids at a level where they will not feedback, she can’t hear.

 

The diagram below Illustrates how feedback can be identified by sound measurements made at the ear drum.

 

lsmfeedback.JPG

It was determined that the aids over time had become loose in the ear canal and could no longer deliver the necessary amplification required by this patient. After counseling, the patient chose to replace her in-the-ear aids with Siemens Artis behind-the-ear power aids. The Artis aids employ a high-speed phase cancellation feedback management system that minimizes or eliminates feedback (whistling) while maximizing gain and comfort. The patient found she could increase the volume well beyond her normal listening level without the occurrence of feedback. Speech understanding was significantly improved. No more whistling.

 

If you would like help troubleshooting a hearing instrument problem contact us.